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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will appear. It comprises elaborate information about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of instructional video clips demonstrating how to use our Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions section, which includes questions asked by real users and offers practical solutions. We constantly "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you submit will be replied to in less than 60 minutes (the average ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232250

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com